Terms & Conditions

These terms apply to the website operated for Cemoi Chocolatier SAS. The present checkout is a demonstration: no payment is taken and no goods are dispatched.

“Customer” means a person using the shop; “Product” means an item displayed in the catalogue; “Order” means a submitted purchase request; and “Seller” means Cemoi Chocolatier SAS.

Cemoi Chocolatier SAS
2980 Julien Panchot, 66000 Perpignan, France
[email protected]
+33 4 48 07 06 96

Final age, capacity, account, and territorial eligibility requirements must be confirmed under applicable law before live sales.

Product availability may change. Images and descriptions identify products but do not replace the information supplied on packaging.

Product-specific pages and packaging take priority over general information. The current catalogue supplies name, maker, description, image, SKU, listed weight, price, flavour, texture, and origin where available.

Review the individual product and original packaging before purchase and consumption. No range-wide allergen or dietary claim is made.

Visible catalogue prices are recorded in euro. Other currency displays are indicative conversions. Taxes, inclusions, and final pricing rules require legal and commercial confirmation.

Order formation, acceptance, correction, cancellation, and stock-allocation rules must be confirmed before live trading.

The demonstration checkout shows an on-screen receipt. It is not stored and does not establish a live purchase contract.

No live payment method or provider is integrated. Payment methods will be listed here once a payment service is connected.

Shipping methods will be confirmed with your order. Contact us to confirm whether we can deliver to your country.

Chocolate is sensitive to heat; please store it promptly after delivery.

EU consumers generally have 14 days to withdraw from an online purchase, except where the law excludes perishable or unsealed food products. Food-product exceptions and mandatory consumer rights must be reviewed for each sales territory.

Consumers in the EU may generally withdraw from an online purchase within 14 days of delivery, subject to the legal exceptions for perishable or unsealed food products. Contact us before returning any item so we can confirm the options for your order. Approved refunds are made to the original payment method.

Email [email protected] with your order number, a description of the issue and photos where relevant. Our team will reply by email.

Report damaged packaging, incorrect or missing items, order discrepancies, and quality concerns without consuming a product that appears unsafe.

The CÉMOI identity and site materials are protected by applicable rights. Third-party product names, packaging, and images remain the property of their respective rights holders.

Use the website lawfully and do not interfere with its security, operation, or other visitors.

Our liability is limited to the extent permitted by law. Nothing here excludes rights or liability that cannot lawfully be excluded.

Neither party is liable for delays or failures caused by events beyond its reasonable control.

Personal data handling is described in the Privacy Policy.

Any update will be dated and published here. The method for notifying customers of material changes must be legally reviewed.

These terms are governed by French law, without prejudice to mandatory consumer protections in your country of residence.

[email protected]
+33 4 48 07 06 96
2980 Julien Panchot, 66000 Perpignan, France